![]() ![]() However, that doesn’t mean everyone must switch between platforms and it doesn’t mean you have to force everyone to use a platform that isn’t their preference. While it would be nice for everyone to choose Microsoft Teams or everyone to choose Webex to send messages, the reality is that it’s highly unlikely this will ever happen. 1 – Message interoperability for cross-platform messaging If you do need to connect the two together, the next section outline six ways to connect the two platforms together. It’s always better to give your team the freedom to use the tools they prefer. ![]() This puts your team at risk of shadow IT and other security issues. People who don’t want to stop using their preferred app won’t switch easily. If you try to shift everyone to Microsoft Teams, you risk isolating some of your team members who use Webex. You can integrate your conversations with Microsoft 365 and access direct routing.īut Microsoft Teams isn’t the right solution for everyone. Microsoft Teams has tons of great features, like grid videos and custom backgrounds. You interact with guests from other organizations that use different messaging platforms.A new CIO or IT Manager started and implemented their preferred solution.Mergers and acquisitions where one company uses Cisco Webex and the other uses Microsoft Teams.Microsoft 365 packages offering free Skype for Business and Microsoft Teams licenses.Legacy or current Cisco hardware like telepresence, VoIP handsets, and Cisco Spark boards.Why Microsoft Teams and Cisco Webex?Ĭommon reasons for instances of both Microsoft Teams and Cisco Webex include: This post addresses how businesses got to this situation and highlights the best ways to connect the two platforms together. Don't ask me why but I suspected somehow the Jabra Direct screws things up by the firmware update etc, I did notice the device name is different when I had the Jabra Direct installed vs not installed.For many reasons and in many businesses, we regularly see organizations with instances of both Microsoft Teams and Cisco Webex. I did not proceed to install the Jabra Direct software again. This can be confirmed again in the Device Manager (if not there then go to Jabra website to get the driver, for me it works automatically after laptop reboot).įor some odd reason, my Jabra Speak 510 is working as expected again after this process. ![]() Once restart, Win 10 should be able to detect the Jabra device again and install the necessary drivers automatically. Ensure your Jabra is connected thru USB all the while.Ĥ. I also uninstalled the Jabra Direct software.ģ. Right click and uninstall device driver.Ģ. Uninstall the Jabra driver -> go to Device Manager>Sound, video and game controllers>"your Jabra device". What worked for me though - and I hope this works for some of you:ġ. Tried many different suggestions and even updating the firmware and had the Jabra Direct SW installed with settings configured to MS Teams for softphone but the mute/unmute button on the Jabra 510 is still not synching to the Teams status. It was working fine on my older laptop on Win10 until I got my laptop refreshed recently also on Win10. Understand this post was raised more than a year ago, and recently i encountered the same issue on my Jabra Speak 510. ![]()
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